Personally identifiable information:
Gawafl collects personally identifiable information from users in different ways, including not only the user’s visit times to the app, registration in Gawafl app, the request fill, survey analysis form, and other activities, services, features or sources that we may provide on our application. Users may be asked to fully explain your name, email address, phone number, and credit card data.
Gawafl collects some information about users wherever they interact with the application, and this information is not related to personal identity but may include the type of smartphone and technical information about the methods of communication of the user with the application, such as the company used to provide internet service and other similar information.
How we use the information collected:
Gawafl collects and uses users’ personal information for the following purposes:
Improve customer service quality.
Your information helps us to respond to your customer service requests and support needs more effectively.
To improve the app.
We constantly strive to improve offers through the app or website according to the information and feedback we receive from you.
Send emails periodically.
The email address that users register to handle their request will only be used to send them information and updates related to their request. It may also be used to respond to queries, requests or questions. If the user decides to join our mailing list, they will receive messages on their email that may include news, latest updates, and app-related information. If the user at any time wishes to cancel the registration of any future messages, we provide him with detailed instructions about canceling the registration at the end of each email, or the user can communicate with us through the app or website.
How we protect your information:
We follow the proper procedures and security standards in collecting, maintaining and handling data, in order to protect such data against unauthorized transactions, modification, disclosure or destruction of your personal data, username, password, information about your transactions and data stored on our app. Sensitive and private data is exchanged between Gawafl and its users through secure communication channels and is encrypted and protected through approved digital methods and methods.
Share personal data:
We do not sell, trade, or rent users’ personal identity details to third parties, and may share aggregated public demographic information that is not linked to any personal lyceum information for visitors and users with our partners, affiliates and advertisers for the purposes described above. We may use a third-party service provider to help us run our business as well as to do the app or to manage activities on our behalf, such as sending newsletters or surveys. We may share your data with this third party within those specified purposes in the event that you have given us permission to do so.
We share your data with any government official except with an official letter addressed to our company by disclosing your data in person in security or criminal cases.